Terms and Conditions

Permitted Use

Users may access the Ember Ace Evenings website and participate in venue services strictly for lawful and intended purposes. This includes reviewing programme information, making event or dining bookings, and attending scheduled experiences. Both individual guests and corporate organisers may use the services, provided their actions comply with applicable laws and align with venue guidelines. Use must remain consistent with the structured nature of the venue’s offerings and must not interfere with the experience of other participants.

• Personal and corporate use permitted within defined service scope
• All use must comply with applicable Australian laws and regulations
• Engagement must follow venue rules and published programme structure

Prohibited Conduct

Users must not misuse the website or venue in any way that disrupts operations, compromises safety, or violates legal requirements. This includes attempts to gain unauthorised access to systems, misuse of booking tools, or engaging in unlawful gambling-related behaviour. Disruptive conduct during events, including interference with hosts, staff, or other guests, is strictly prohibited. The venue maintains a structured environment and any behaviour that undermines this structure may result in removal or restricted access.

Accountability

Each user is responsible for ensuring that their actions, as well as those of any guests they bring or represent, comply with these Terms and Conditions. This accountability extends to organisers booking on behalf of groups and includes ensuring that all participants understand and follow venue rules. Failure to meet these obligations may affect current or future access to services.

Booking Confirmation

All bookings made through Ember Ace Evenings are subject to availability and are not considered confirmed until a formal confirmation has been issued. This confirmation may be delivered digitally and represents the final acceptance of the booking by the venue. Until confirmation is received, availability is not guaranteed, and provisional selections may be adjusted or declined based on capacity or scheduling constraints.

Payment Terms

Payment requirements vary depending on the type of event, booking size, and programme structure. Deposits or full prepayment may be required to secure a reservation, and all payments must be completed within the specified timeframe communicated at booking. Failure to meet payment deadlines may result in automatic cancellation of the booking. All transactions are assumed to be processed in Australian dollars unless otherwise specified.

Cancellations and Changes

Cancellations or changes to confirmed bookings are subject to conditions that may include notice periods, administrative requirements, and potential fees. Late cancellations may incur charges or forfeiture of deposits depending on timing and event type. Requests for changes, including guest numbers or scheduling adjustments, are subject to availability and may not always be accommodated. Policies vary across booking categories and are applied consistently to maintain operational balance.

Guest Conduct

All guests attending Ember Ace Evenings are expected to behave respectfully and in accordance with venue guidelines. This includes following instructions provided by staff and hosts, maintaining appropriate conduct during poker evenings and dining experiences, and contributing to a safe and structured environment. The venue operates with clearly defined formats, and cooperation from all participants is essential to maintain quality and consistency.

Right of Refusal

Ember Ace Evenings reserves the right to refuse entry or remove any individual who does not meet conduct expectations or fails to comply with these Terms and Conditions. This right is exercised at the discretion of venue staff and may be applied without refund in certain circumstances, particularly where safety, compliance, or experience quality is affected.

Event Structure Disclaimer

Poker evenings and other hosted experiences are delivered as structured entertainment formats. While consistency is a priority, specific elements such as timing, table arrangements, or pacing may vary slightly depending on operational requirements or group dynamics. Professional hosting is provided, but exact replication of prior experiences is not guaranteed.

Ownership

All content presented on the Ember Ace Evenings website, including text, layout structure, branding elements, and programme descriptions, is owned or licensed by Ember Ace Evenings. These materials are protected under applicable intellectual property laws and remain the exclusive property of the venue or its licensors.

Usage Restrictions

Users may not reproduce, distribute, modify, or commercially exploit any website content without prior written permission. Unauthorised copying, replication, or adaptation of materials is strictly prohibited and may result in legal action.