CONTACT / ENQUIRY SUBMISSION
Use this structured form to submit all booking, event, and general enquiries. Select the appropriate enquiry type before completing your details, and ensure all information is accurate and complete. This allows our team to review your request efficiently and respond with clear, relevant next steps based on your requirements.
Private Events
Enquiries for celebrations, birthdays, and private dining experiences. This includes themed poker evenings and tailored group arrangements where the format, pacing, and guest experience can be adjusted to suit your occasion.
Corporate Functions
Bookings for structured corporate events, team sessions, and professionally hosted experiences. Designed for clear scheduling, guided table play, and a format that supports engagement and organised group flow.
Dining & Programme
Questions about scheduled evenings, programme formats, and how dining integrates with participation. Suitable for guests reviewing available sessions, inclusions, and the structure of each evening.
General Enquiries
All other requests including operational questions, clarifications, or information not covered by booking categories. Use this as a fallback for non-booking enquiries or general venue questions.
Event Details
Include the key logistical elements of your request so we can assess feasibility and provide an accurate response. Indicate your preferred date and whether you have flexibility, outline your expected guest count, and describe the type of experience you are considering. Whether you are planning a structured poker evening, a dining-led event, or a hybrid format, clarity at this stage allows us to align your enquiry with the correct programme and capacity.
Preferences & Requirements
Detail any preferences or requirements that will shape the experience. This may include menu direction, dietary considerations, thematic elements, or specific operational needs such as accessibility or timing constraints. If your event requires a particular atmosphere or structure, describing these expectations early helps ensure that the proposed format and service approach match your intent.
Response Time
Enquiries are typically reviewed and answered within 24–48 hours during business days. Timeframes may vary slightly depending on demand or the complexity of your request, but all submissions are processed in sequence to ensure consistent and accurate replies.
Follow-Up Process
After reviewing your submission, our team may request clarification or additional details if required. Once all information is confirmed, you will receive guidance on availability, proposed formats, and the next steps to secure your booking within the relevant programme schedule.
Booking Confirmation Policy
All submissions are treated as enquiries only and do not represent confirmed bookings. Availability must be reviewed and formally confirmed before any reservation is secured.
Availability Scope
All bookings are subject to programme scheduling and venue capacity. Session availability, format suitability, and guest limits are assessed before confirmation is provided.
Submit your enquiry with complete and accurate details to receive a structured response aligned to your request.